Shipping Policy

Last Updated: August 25, 2026

At Raj Enterprises, we ship our products from India to customers across India and worldwide. We carefully pack every order to help ensure that it reaches you safely.

1. Shipping Locations

We currently offer shipping:

• Within India – Delivery to locations across India.

• Worldwide – International shipping from India to eligible countries and destinations.

International shipping availability may depend on the destination country's import regulations, courier service availability, and applicable restrictions.

2. Order Processing

Orders are generally processed within 2–5 business days after payment confirmation.

Orders may take additional time to process during weekends, public holidays, sales, or periods of high order volume.

Once your order has been shipped, you will receive shipping or tracking information where available.

3. Estimated Delivery Times

Estimated delivery times may vary depending on the destination, shipping method, courier, customs clearance, and other factors.

India: Approximately 3–10 business days after dispatch.

International: Approximately 7–21 business days after dispatch.

These are estimated delivery times only and are not guaranteed. Remote locations and customs procedures may require additional time.

4. International Shipping

For international orders, products are shipped from India.

The customer is responsible for complying with the import requirements of their destination country.

International orders may be subject to:

• Customs duties

• Import taxes

• VAT or other local taxes

• Customs clearance charges

• Brokerage or handling fees

These charges, if applicable, are the responsibility of the customer unless otherwise stated at checkout.

We are not responsible for delays caused by customs authorities or destination-country regulations.

5. Shipping Charges

Shipping charges are calculated based on the destination, package weight, dimensions, shipping method, and other applicable factors.

The applicable shipping cost will be displayed during checkout before you complete your purchase.

6. Tracking

Where tracking is available, tracking details will be provided after the order has been dispatched.

Tracking information may take some time to become active after the shipment is handed over to the courier.

7. Delivery Delays

Delivery times are estimates and may be affected by circumstances beyond our control, including:

• Courier delays

• Customs clearance

• Weather conditions

• Public holidays

• Incorrect or incomplete addresses

• Transportation disruptions

• Government restrictions

• Other unforeseen circumstances

We will make reasonable efforts to assist with delayed shipments, but we cannot guarantee delivery within a specific timeframe.

8. Incorrect Address

Customers are responsible for providing a complete and accurate shipping address and contact information.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

9. Lost or Damaged Shipments

If your package appears damaged upon delivery, please document the condition of the package and contact us as soon as possible.

If your shipment is lost in transit, please contact us so that we can coordinate with the shipping carrier and investigate the shipment.

10. Undeliverable or Refused Packages

If an order is refused by the recipient or becomes undeliverable because of an incorrect address, failure to complete customs requirements, refusal to pay applicable duties or taxes, or other reasons attributable to the recipient, additional shipping or return costs may apply.

11. Customs and Import Restrictions

International customers are responsible for checking whether the products they order can legally be imported into their country.

We cannot be held responsible if an order is delayed, held, returned, or confiscated by customs due to restrictions or import regulations in the destination country.

12. Contact Us

If you have questions about shipping or your order, please contact us:

Raj Enterprises
Plot No. 788, Khata No. 234
Jaintar, Near Ashrama School
Dasarathpur
Jajpur, Odisha – 755006, India

Call: +91 9337175534
Email: rajenterprisesindia6@gmail.com

We reserve the right to update this Shipping Policy from time to time to reflect changes in our shipping services, courier partners, or applicable requirements.